Resume

EXPERIENCE

Staff Member: Two Hands Cafe, Fyshwick, ACT, July 2013 - Present

 Duties include:

·         Customer service

·         General maintenance

·         Food preparation

·         Barista duties

·         Waitressing

o    Staff Member: Enchante Bridal and Formalwear, Fyshwick, ACT, February 2013 – February 2015

  Duties included:

·         Customer Service

·         Knowledge about a wide range of stockists and products

·         Placing Orders

·         Opening and Closing the store

·         Store Maintenance

·         Lay-bys

·         Fittings

o   Junior Staff Member: Sandler Factory Outlet, Fyshwick, Canberra Outlet Centre, October 2009 – January 2013

Duties included:

·         Opening and close the store

·         Supervising junior staff

·         Banking

·         Stocktake

·         Customer Service

·         Product knowledge

·         Store maintenance

·         Placing orders

EDUCATION

o   University of Canberra: Bachelor of Arts in International Studies/ Bachelor of Communication in Journalism, 2013 – present

·         Distinction Average

o   Merici College, Braddon, ACT: 2007 – 2012

·         2012: Achieved Year 12 Certificate

·         2012: Academic Excellence – Media, Semester Two

·         2010: Board Scholarship for year 11/12 study

o   St Gregory’s Primary School, Queanbeyan, NSW: 2000 - 2006

SKILLS

o   Communication Skills

·         Experience and ease communicating with a range of people including customers, suppliers, managers and work colleagues

·         Strong interpersonal communication skills (both written and verbal) with strong utilisation of these amongst other staff members and customers

·         Strong customer service skills with the ability to promote certain products and relate to customer needs to ensure they receive the best quality service

·         A strong writing ability. I have written for a number of local publications and online blogs.

o   Computer Skills

·         Hands-on experience with standard office and retail software including Word, Access and Excel

                   ·         Hands-on experience with various retail software with the ability to correct mistakes within an entire network

·         Experience with web design and HTML

o   Leadership skills

·         Vice President of the University of Canberra Press Club, the premier journalism club.

o   Organisational Skills

·         Ability to plan ahead

·         Strong time management skills

·         Attention to detail, I maintain a quick and comprehensive work ethic